New on ParkMyCloud: Notifications via Slack and Email

New on ParkMyCloud: Notifications via Slack and Email

New on ParkMyCloud: you can now receive notifications about your environment and ParkMyCloud account via email as well as Slack and other webhooks. We’re happy to deliver this user-requested feature, and look forward to an improved user experience.

The notifications are divided into system-level notifications and user-level notifications, as outlined below.

Administrators: Configure Notifications of Account-Level Actions via Slack/Webhooks

Administrators can now set up shared account-level notifications for parking actions and/or system errors. You can choose to receive these actions via Slack or a custom webhook.

These notifications include information about:

  • Parking Actions
    • Resource stop/start as a result of a schedule
    • Manual resource start/stop via toggles
    • Manual schedule snoozes
    • Attach/detach of schedules to resources
    • Manual changes to schedules
  • System Errors
    • Permissions issues, such as a lack of permissions on an instance or credential that prevents parking actions
    • Errors related to your cloud service provider, for example, errors due to service outages.

For instructions on how to configure these notifications, please see this article on our support portal.

All Users: Get Notified via Email

While system-level notifications must be configured by an administrator, individual ParkMyCloud users can choose to set up email notifications as well. These notifications include the same information listed above for the teams you choose.

Email notifications will be sent as a rollup every 15 minutes. If no actions occur, you will not receive an email. For instructions on how to configure these notifications, please see this article on our support portal.

Let Us Know What You Think

To our current users: we look forward to your feedback on the notifications, and welcome any suggestions you have to improve the functionality and usability of ParkMyCloud.

If you aren’t yet using ParkMyCloud, you can get started here with a free trial.